BuddyAI helps
reduce How-To Tickets
reduce user education effort
reduce time to value

The Early Warning System Your CS Team Deserves

BuddyAI

Traditional Analytics

🐌 Shows declining engagement after it happens

⏱️ Reacts to lagging indicators

🧩 Requires manual pattern recognition

📊 Data without direction

⚡ Predicts churn 3-4 weeks before visible decline

🔍 Identifies leading behavioral signals

🤖 Automatically identifies at-risk accounts

🧠 Actionable insights with clear next steps

What we’re good at?

Digital Body Language

Detects hesitation, frustration, and confusion in user interactions

The Secret Sauce: Behavioral Intelligence

Our system identifies subtle behavior shifts that signal future churn. No configuration required. No manual setup. Just pure insight.

Task Abandonment Patterns

Spots when users give up on critical workflows

Engagement Velocity

Measures how quickly users complete key tasks over time

Feature Adoption Decay

Identifies when users stop using features they previously relied on

Session Rhythm Disruption

Notices changes in usage frequency and session patterns

Add our lightweight script to your product

One-time setup with zero impact on performance

How it works?

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Watch as we build customer behavior profiles automatically

Our system learns how your customers use your product

Receive alerts when subtle changes indicate future churn risk

Get early warnings 3-4 weeks before traditional metrics show problems

Take targeted action with our recommended interventions

Know exactly what to do to rescue at-risk accounts

Retain more customers and become your company's hero

Turn proactive customer success into tangible business results

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We’ve helped them

We've partnered with many household brand names to deliver insights and solutions to their problems with big data.

Happy clients

Don't just take our word for it – our clients frequently stay in touch with us and work with us on future projects that require big data insights.

John Bjerrand

I work in agricultural consulting, meaning that we often need to use big and complex datasets to justify expensive investments for our clients. Lilo's consultants helped us see the big picture with their visualization tools and expertise.

Anna Claudio

As the in-house supplier manager, it's sometimes had to understand which manufacturers work best for our needs. Lilo's data analysis helped us identify where we could save and which manufacturers worked the best for us in the long term.